FAQ – GENERAL (1)

1. How can I purchase the ticket?
   1. Ticket can be purchase by online through our website is www.ehsanwaterpark.com and our social media.


2. What is the payment method?
   1. The payment method as per below:
      


3. What is the validity of the voucher?
   1. The validity of the vouchers until 31st December 2022.


4. What is in the 99 and 199 package?
   1. The 99 package includes 4 waterpark tickets and 199 package includes 10 waterpark tickets.


5. What are the conditions if I cancel the last minute booking?
   1. In the event of cancellation, you need to inform us three (3) days prior to the date of arrival.


6. What attraction do you have at Ehsan Waterpark?
   1. Grand Waterfall
   2. Grand Slide
   3. Leisure Pool
   4. Wet & Wild Pool
   5. Tele-match area
   6. Souvenir shop
   7. Children playground
   8. Weekend event
   9. Café
   10. Restaurants
   11. Bistro


7. What time the waterpark operates?
   1. Weekday @ 10.00am – 06.00pm
      Weekend @ 09.00am – 06.00pm
      Closed on Wednesday except public holiday & school holiday

Thank you
THE MANAGEMENT
EHSAN WATER PARK